Merchant resources
Better questions. Better-informed decisions.
Understand the pieces of a payment setup before choosing the next step.
No obligation. No guaranteed approval.
01 / Is my exact business supported?
Describe your products, sales channels, locations, billing model, and fulfillment times. Ask for confirmation that the provider can review your specific business, not just your broad industry.
02 / What is the complete cost?
Request a breakdown of transaction pricing, monthly charges, gateway costs, dispute fees, setup costs, and any minimums. Ask which fees can change and when.
03 / When will funds be available?
Ask about payout timing, reserve requirements, rolling holds, and the conditions for releasing funds. Model what those terms would mean for your cash flow.
04 / What happens if I leave?
Review contract length, cancellation terms, termination fees, equipment agreements, and the ability to move stored payment credentials.
05 / Who provides support?
Identify the provider responsible for underwriting, technical support, disputes, and account changes. Ask how to escalate a problem.
06 / What should I prepare?
A business website, accurate business details, and recent processing history can help start the conversation. The payment-services provider will specify the documentation required for its secure application.
Ready for a closer look?
Tell us about your business. We’ll help you start the right conversation.