Tell us what you need
Contact ProudPay
Looking for a payment-processing option or trying to understand the next step? Share a little about your business and the question you want to discuss.
Let’s talk through your options
Share what you sell, how customers pay, and what you need help with. If you’ve had trouble with a previous processor, let us know what happened.
What happens next?
ProudPay or one of our payment processing partners may get in touch to understand your situation. You can ask questions, talk through possible options, and find out what an application would involve.
Already have a processing account?
For settlement questions, transaction issues, reserves, chargebacks, or technical support, contact the provider listed in your merchant agreement or statement. Have your merchant ID and relevant transaction details ready when you contact them.
Keep your message focused
Include your business name and a short description of what you need. Please do not send card numbers, account passwords, identity documents, or customer payment details. This form is for initial questions and merchant-service inquiries.
Start here
Tell us about your business
Share a few details about your business.