COLLECTIONS & RECOVERY
Merchant accounts for collections & recovery.
Collection and recovery businesses need providers that understand who pays, why they pay, and how payment permissions and disputes are handled.
MERCHANT ACCOUNT REQUIREMENTS
The details behind your business.
Use this guide to prepare the conversation. These are questions to discuss—not a promise that any particular product, activity, or business will qualify.
01
Explain what you collect and for whom
Describe the types of accounts handled, the business’s role, and whether payments are collected for clients or owned accounts. Be specific about transaction flow.
02
Prepare your operating information
Have the business website, relevant credentials, customer-facing payment terms, and dispute process ready for a provider’s review.
03
Review payment methods and controls
Discuss available methods, customer authorization, payment schedules, and any processing limitations. Confirm what is permitted before accepting payments through a new account.
PREPARE FOR UNDERWRITING
What to have ready.
Your initial enquiry needs only basic business details. Save sensitive documents for the provider’s secure process.
- Business model and account types
- Operating locations and credentials
- Payment authorization process
- Volume and dispute history
Questions about collections & recovery
Is every type of collection activity supported?
No. The provider must assess the particular activity, operating locations, and transaction model before confirming eligibility.
Can ProudPay approve my account?
No. ProudPay introduces your business to Axis Merchant Group. The provider and its underwriting partners make the account decision.
Can I send debtor records through this form?
No. Submit only the business details requested. Use the provider’s secure process if it later requests documentation.
ProudPay refers to Axis Merchant Group. Axis publicly identifies this broad category among its specialist areas; the specific business remains subject to review. See how the relationship works.
HIGH-RISK PAYMENT PROCESSING
Request a merchant account review.
Request a processing review based on your industry, sales model, and transaction volume.